Last Updated: May 4, 2026
Website: walnutemr.com
These Terms of Service govern your access to and use of walnutemr.com, including WalnutEMR sales pages, resources, forms, downloads, demo booking pages, website content, and related communications.
By accessing or using the website, you agree to these Terms of Service. If you do not agree, please do not use the website.
The WalnutEMR website is provided for general business, educational, sales, marketing, and informational purposes. Website content may describe WalnutEMR features, resources, pricing concepts, service options, integrations, onboarding, migration, support, or related services.
Website content is not a binding quote, legal commitment, medical instruction, professional advice, security certification, or guarantee unless confirmed in a separate written agreement signed or accepted by WalnutEMR or Antibex Software.
Use of the WalnutEMR software platform, EMR instances, onboarding, data migration, support, integrations, training, billing, payment processing, or other paid services may be subject to separate agreements, order forms, invoices, service terms, privacy/security documents, or written arrangements.
If there is a conflict between these website Terms and a signed or accepted service agreement, the service agreement will govern for the applicable paid service.
The website does not provide medical advice, diagnosis, treatment, clinical recommendations, billing advice, legal advice, insurance advice, or professional healthcare guidance.
Healthcare providers, clinics, and other users are responsible for their own professional judgment, patient care, billing submissions, documentation, consent practices, recordkeeping, privacy obligations, and compliance with applicable laws, professional standards, and payer requirements.
Patients should contact their healthcare provider directly for medical questions or records requests.
We try to keep website content accurate and current, but we do not guarantee that any content is complete, error-free, uninterrupted, current, or suitable for your specific needs.
We may update, remove, replace, correct, restrict, or discontinue any website content, resource, feature, page, link, download, promotion, or description at any time without notice.
Any demo, trial, quote, pricing discussion, estimate, timeline, feature discussion, migration discussion, or sales communication is provided for planning purposes only unless confirmed in writing by WalnutEMR or Antibex Software.
We may accept, decline, modify, pause, or withdraw any demo, trial, quote, promotion, estimate, migration timeline, onboarding timeline, or service request at our discretion, subject to any separate written agreement.
Some services, demos, trials, portals, or resources may require an account, login, invitation, or approved access.
You are responsible for:
We may suspend, restrict, or terminate access if we believe there is misuse, security risk, non-payment, violation of terms, legal concern, or other reasonable business reason.
You agree not to misuse the website or related resources. You must not:
If you submit information, files, messages, feedback, comments, requests, suggestions, or other materials to us through the website or related communications, you confirm that you have the right to provide that information.
You grant WalnutEMR and Antibex Software permission to use, review, process, copy, transmit, store, and respond to your submission as reasonably necessary for business, support, sales, service, security, legal, or operational purposes.
Please do not submit patient records, personal health information, confidential clinic records, or sensitive documents through public website forms unless we specifically request them through an approved secure process.
The website and its content, including text, graphics, logos, icons, product names, screenshots, videos, documents, resources, designs, layouts, software descriptions, and other materials, are owned by or licensed to WalnutEMR, Antibex Software, or their licensors.
You may view, download, or print website resources for your internal business evaluation of WalnutEMR, provided you do not remove notices, modify materials in a misleading way, resell them, publish them as your own, or use them to build or promote a competing product or service.
All rights not expressly granted are reserved.
The website may include links to third-party websites, scheduling tools, payment tools, videos, integrations, resources, or platforms. We are not responsible for third-party content, availability, security, privacy practices, terms, or services.
Your use of third-party services is at your own risk and may be subject to separate third-party terms.
WalnutEMR may describe integrations or connections with third-party systems, payers, insurers, claim portals, payment processors, messaging providers, email services, or other tools.
Availability, functionality, rules, uptime, fees, claim requirements, portal behaviour, API changes, and third-party restrictions may depend on the third party. We are not responsible for third-party system changes, outages, denials, delays, rules, rejections, fees, or limitations.
Your use of the website is also governed by our Privacy Policy. By using the website, you consent to the collection, use, disclosure, and handling of information as described in the Privacy Policy.
Any fees, payment terms, setup costs, migration costs, subscription fees, discounts, credits, taxes, billing cycles, cancellations, or refunds must be confirmed through an applicable quote, invoice, order form, agreement, or written communication from WalnutEMR or Antibex Software.
Unless otherwise agreed in writing or required by law, paid setup, onboarding, configuration, data migration, training, customization, support, and other professional services may be non-refundable once scheduled, started, delivered, or partially completed.
To the maximum extent permitted by law, the website and website content are provided “as is” and “as available.”
We do not guarantee that:
To the maximum extent permitted by law, WalnutEMR, Antibex Software, and their directors, officers, employees, contractors, suppliers, affiliates, and representatives will not be liable for any indirect, incidental, special, consequential, punitive, exemplary, or similar damages, including loss of profits, revenue, data, goodwill, business opportunity, or business interruption arising from or related to the website or these Terms.
To the maximum extent permitted by law, our total liability for claims related to the public website will be limited to $100 CAD.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
You agree to defend, indemnify, and hold harmless WalnutEMR, Antibex Software, and their directors, officers, employees, contractors, suppliers, affiliates, and representatives from claims, losses, damages, liabilities, costs, and expenses arising from your use of the website, your submissions, your violation of these Terms, your violation of law, or your infringement of any third-party rights.
We may update the website or these Terms at any time. The updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated Terms.
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict of law rules.
You agree that any dispute relating to the website or these Terms will be handled in the courts located in Ontario, Canada, unless applicable law requires otherwise.
For questions about these Terms, contact:
Antibex Software / WalnutEMR
3-282 North Rivermede Road, 2nd Floor
Concord, Ontario, Canada L4K 3N6
Email: info@antibex.com
Phone: 416-663-3777
